OES Code: 553350

LOS ANGELES COUNTY

JOB KEY FOR CUSTOMER SERVICE REPRESENTATIVES - UTILITIES

Utilities Customer Service Representatives interview applicants for water, gas, electric, or telephone service. They talk with customers by phone or in person and receive orders for installation, turn-on, discontinuance, or change in services.

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PROJECTED ESTIMATES OF EMPLOYMENT (excluding self-employed)

Number Working in this Occupation --- Year --- 1995 2002		Percent Change	Increase/ Decrease	Additional Openings Due to People Chang- ing Occupations or Retiring	Sum of Increase/Decrease and Additional Openings
4,660	5,730	23%	1,070	740	1,810

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HOW TO FIND BUSINESSES MOST LIKELY TO HIRE CUSTOMER SERVICE REPRESENTATIVES - UTILITIES IN LOS ANGELES COUNTY

The following are the types of firms that employ the most workers in this occupation within this county. They are listed in order from largest to smallest.

Industry Code (SIC)	Industry Title
4813	Telephone communications, exc radio-telephone
9030	Local government, except education
4812	Radiotelephone communications
4841	Cable & other pay television services
4923	Natural gas transmission & distribution

Look in the yellow pages of the phone book under the above or similar industry titles, or look in employer directories in libraries. Directories such as Business Prospector, California Services Register and those by chambers of commerce often list firms by Standard Industrial Classification (SIC) code.